About the Family Assistance Office and payments

The Family Assistance Office is a partnership arrangement between five government agencies - the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA), the Department of Education, Employment and Workplace Relations (DEEWR), the Australian Taxation Office (ATO), Centrelink and Medicare Australia - to provide families with a range of payments and services.

The Family Assistance Office administers family assistance payments, including:

The Family Assistance Office is located in all Medicare Australia offices, Centrelink Customer Service Centres and Australian Taxation Office shopfronts. Family Assistance Office staff can provide information about payments and assist with the completion and lodgement of claim.

You may also be eligible to receive other payments through Centrelink. To find out more, visit the Centrelink website.

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