Welcome to the Family Assistance Office website

The Family Assistance Office has been set up by the Australian Government to give Australian families better access to government services. Instead of going to different agencies to get family assistance, families are able to get all their payments from just one place - the Family Assistance Office. Family Assistance Offices have been set up in Medicare Australia offices, Centrelink Customer Service Centres and Australian Taxation Office shopfronts across the country, offering a range of payments to support families with their work and family responsibilities.

Budget 2008 - 09 - Find out more The Child Support Scheme Reforms and Changes to Family Assistance - Find out more


Update your Income Estimate

If you choose to get your Family Tax Benefit payment fortnightly and/or your Child Care Benefit as reduced child care fees, the amount you are paid will be based on your estimate of your annual family income.

You can get help to estimate your income or go straight to our online services to update your income estimate.


 

Changes to the Child Care Tax Rebate

View the Child Care Tax Rebate Details for further information on the increase from 30% to 50% and quarterly payment of the rebate.


Changes to the Child Care Benefit

View the Child Care Benefit details for further information on the removal of the minimum rate of Child Care Benefit.

 

New Payment Rates

Rates for Family Tax Benefit Parts A and B, Baby Bonus, Child Care Benefit, Large Family Supplement and Multiple Birth Allowance were increased in July 2008.

 

Make an Online Claim

Apply for Family Tax Benefit Parts A & B, Child Care Benefit, Baby Bonus, Maternity Immunisation Allowance and more...

 

We speak your language

Family assistance fact sheets are now available in 26 languages.

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