Welcome to the Family Assistance Office website

The Family Assistance Office has been set up by the Australian Government to give Australian families better access to government services. Instead of going to different agencies to get family assistance, families are able to get all their payments from just one place - the Family Assistance Office. Family Assistance Offices have been set up in Medicare Australia offices and Centrelink Customer Service Centres across the country, offering a range of payments to support families with their work and family responsibilities.

Federal Budget 2009

Find out more about the Paid Parental Leave Scheme

Find out more about changes to family assistance


Economic Security Strategy Payment for Families

Find out more about the payment available for families


Household Stimulus Package

Find out more about the payments available for families

 

Update your Income Estimate

If you choose to get your Family Tax Benefit payment fortnightly and/or your Child Care Benefit as reduced child care fees, the amount you are paid will be based on your estimate of your annual family income.

You can get help to estimate your income or go straight to our online services to update your income estimate.


Education Tax Refund

The Australian Government's new Education Tax Refund will help eligible families and independent students with the cost of primary and secondary education
www.educationtaxrefund.gov.au


Same-sex Legislation

The Government has introduced reforms to remove discrimination to enable same-sex couples and children from same-sex relationships to be recognised by Commonwealth law

Find out more

 

New Payment Rates

Rates for Family Tax Benefit Parts A and B, Baby Bonus, Child Care Benefit, Child Care Rebate, Large Family Supplement and Multiple Birth Allowance were increased in July 2009.

 

Make an Online Claim

Apply for Family Tax Benefit Parts A & B, Child Care Benefit, Baby Bonus, Maternity Immunisation Allowance and more...

 

We speak your language

Family assistance fact sheets are now available in 26 languages.

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