Can I ask for a review of a decision?
Yes. If you are dissatisfied with a decision, you may ask for a review to determine whether the decision is correct and in accordance with the applicable law. For more information, go to the customer rights page.
To request a review, you can contact the Family Assistance Office and speak to a Customer Service Officer to discuss your concerns. To find out how to contact the Family Assistance Office, go to the contact us page.
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